Dasamco Corporation (a fully owned subsidiary of Sapphire Softech Solutions LLC) is dedicated to ensuring your privacy at all times. The goal of this Privacy Policy is to explain what details we collect, how we use them, and how they may be shared when you visit our websites or use our services and products.
This Privacy Policy applies to the information gathered by Dasamco Corporation through most of its websites and services, along with its offline customer support services. It does not apply to Dasamco Corporation websites, services, or products that do not display or link to this policy or that maintain their own separate privacy statements.
Please review this Privacy Policy to understand the type of data we collect and how we use, safeguard, and share this information.
If you have any questions regarding this policy, please do not hesitate to contact us.
When you visit our website, use our services, or contact us by email or any other means, we may request or collect the following details to help manage our relationship with you efficiently.
Cookies are small text files stored on your device when you visit our site. These files are widely used to ensure websites function effectively. Data gathered from cookies may be processed using Google Analytics and used to identify your location for displaying content in your preferred language. By continuing to use our site, you agree to the use of cookies as outlined in this policy. However, you can accept or decline cookies anytime. Most browsers accept cookies by default, but you can modify browser settings to block them if preferred.
Google Analytics is a service from Google that helps us understand visitor behavior, compile website activity reports, and improve user experience. By using this site, you agree to Google processing your data. You can review Google’s privacy policy at https://policies.google.com/privacy.
Dasamco Corporation also uses cookies to save your shopping cart and registration details. Cookies assist in storing preferences such as language and currency, and help personalize your experience by avoiding repeated input of information and showing relevant content or ads on subsequent visits.
Most banner ads you see on Dasamco Corporation pages are managed by us, but we allow certain third-party ad networks to show ads on our site. Some networks may store persistent cookies to recognize your device and collect details about the ads you interact with. This helps deliver targeted ads that match your interests. Dasamco Corporation does not have access to these cookies.
If you share Dasamco Corporation content on social platforms such as Facebook or Twitter, those sites may place cookies on your device. We have no control over these cookies. Please check the respective sites for more details on their cookie policies and management options.
When you purchase premium (paid) products or services from Dasamco Corporation, billing is processed through a third-party provider acting on our behalf. You make the purchase from the provider directly, not from Dasamco Corporation. Your information will be handled according to the provider’s privacy terms.
The provider may request details like your name, email, billing address, phone number, payment information such as card number, expiry date, CVV, and issuing bank. This data is used to process payments, deliver products, and provide support. Some information (excluding payment details) may be shared with us to confirm your subscription, contact you about your order, and provide renewal or offers when relevant.
We have agreements with these providers to ensure they do not use your personal data for their own marketing or share it with others.
Our site provides subscription-based news and updates like blogs or newsletters. If you subscribe, we collect your email address to send updates, offers, and news. You can modify your profile or unsubscribe anytime using the links in the emails you receive.
When you register for the Dasamco Corporation Forum, you will be asked for a username, password, email, location, language, details of your computer/device, and installed Geekcare Solutions LLLP software.
We may display your name, testimonial, and photo on our site with your consent. If you wish to update or remove your testimonial, contact us and we will handle it promptly.
We may request essential details when you contact us by email, sign up for our Affiliate Program, or request online support.
This may include your name, email address, website, address, ZIP code, features you use in our software, device details like system version, hardware info, startup items, registry entries, logs, crash reports, and more. We only collect what’s necessary to troubleshoot issues you face.
This data helps us deliver support, detect issues, and resolve technical problems. By sending this information, you agree to share it with Dasamco Corporation. If you prefer not to, you can opt out or close the window. The data is used only for support purposes and retained no longer than necessary. We never disclose your identifiable data outside Dasamco Corporation or allow others to use it for marketing without your permission.
We may collect non-identifiable information for verifying registration and understanding product usage. This includes operating system, device ID, IP address, browser type, language, entry and exit pages, clickstream data, and time spent on our products or services.
Dasamco Corporation gathers hardware and software details from your device to provide accurate driver suggestions, device-related guidance, download options, and automated installation through our software. This hardware and software data is vital for ensuring our tools and servers continuously deliver the most suitable updates for your system. We store this information to enhance our matching capabilities by analyzing and standardizing data collected from multiple systems over time.
Dasamco Corporation utilizes your personal data to manage and enhance its websites, improve products, and deliver the requested services or transactions. These activities include providing better customer support, simplifying site usage by reducing repeated data entry, conducting research to improve our offerings, and presenting personalized content and advertisements aligned with your preferences.
Additionally, we use your information to stay in touch with you. This may involve sending essential notifications like welcome messages, billing alerts, technical service updates, and security notices. Some services, such as the Dasamco Corporation Newsletter, include periodic member updates as part of the service. We might also send product surveys or promotional emails about other products or services from Dasamco Corporation and its affiliates.
Data collected from Dasamco Corporation services may be stored or processed in the United States or other locations where our company, affiliates, or partners operate. By using a Geekcare Solutions LLLP site or service, you consent to such transfers of information beyond your country. Dasamco Corporation complies with the U.S. Department of Commerce safe harbor principles regarding the collection, use, and retention of information from the European Union.
Dasamco Corporation is dedicated to ensuring the protection of your personal details. We use a range of advanced security measures and procedures to help prevent unauthorized access, misuse, or disclosure of your information. These include the following:
Storage of Your Information
The personal details you share are stored on secured systems with restricted access, located
within monitored and protected facilities.
Technology safeguards
Whenever we transmit highly sensitive details (such as passwords or credit card information)
online, we secure them through encryption methods like the Secure Socket Layer (SSL)
protocol.
No method of data transmission or storage can guarantee complete security, and we cannot promise your data will remain fully protected at all times. You are also responsible for keeping your personal details safe. If you use a password to secure your account, make sure it remains confidential and is not shared with anyone. When using a shared device, always log out before leaving to prevent others from accessing your account.
Dasamco Corporation takes the issue of unwanted commercial emails, also known as "spam," seriously. We enforce a strict Anti-Spam Policy that forbids using customer accounts for sending spam. We do not sell, rent, or lease our email subscriber lists to any third parties. While we continually improve technologies like advanced filtering tools, no current solution can completely block all unwanted messages. Using features such as Inbox Protector and being careful when sharing your email address can help reduce spam.
Dasamco Corporation services and products are designed for use by individuals over sixteen years of age. We do not knowingly collect data from children under sixteen. We encourage parents and guardians to actively guide their children’s online activity. If we discover that we have unintentionally collected information from a child under sixteen, we will remove it promptly, though some data may remain in backup archives as required by law.
Dasamco Corporation does not share your personal details with third parties except in the following cases:
We may engage other companies to perform specific tasks on our behalf, such as processing transactions, hosting websites, sending mailings, providing customer support, or analyzing service performance. These providers are only allowed to access the information necessary to deliver their services. They must keep your data confidential and are prohibited from using it for any other purpose.
We may access or share your personal data when we believe it is required to: (a) follow applicable laws or comply with legal processes served on Dasamco Corporation; (b) protect and uphold Dasamco Corporation' rights or property (including enforcement of our terms); or (c) act promptly to safeguard the personal safety of Dasamco Corporation users or the general public.
If you wish to update, modify, or delete your personal details, forum account, newsletter preferences, or support tickets, please contact us with your request. We will respond within a reasonable time frame. However, some data may remain in backups or archives to meet legal requirements, resolve disputes, and enforce agreements.
For data managed by our third-party partners, you have the right to access or edit your personal information. To correct, update, or remove inaccurate details on their systems, you must contact them directly, as they control that data and Dasamco Corporation does not manage it.
This Privacy Policy may be updated occasionally to reflect service improvements and user feedback. When we make changes, the "Last Updated" date at the top will be revised. We recommend checking this Privacy Policy periodically to stay informed about how Geekcare Solutions LLLP protects your data.
Dasamco Corporation regularly reviews compliance with this Privacy Policy. If you have any questions or concerns regarding this policy or how Dasamco Corporation handles personal data, please contact us via this website. If you believe we have not adhered to this policy, notify us so we can investigate and resolve the issue promptly.
You can reach us by email at support@dasamcollc.com or through our contact form at Contact Us. Please include detailed information about your concern so that we can provide fast and accurate assistance.
If you have a valid concern regarding an order, Dasamco Corporation (a wholly owned subsidiary of Sapphire Softech Solutions LLC) invites customers to use the RETURNS & EXCHANGES section to submit a request.
We value every customer and strive to ensure they have a positive experience with Dasamco Corporation products and services. Most of our software includes a free trial version, allowing users to evaluate before purchasing. These trials come with limited features, helping customers make informed decisions and avoid purchasing the wrong product.
Due to this ‘try-before-you-buy’ approach, Dasamco Corporation offers a 14-day Money Back Guarantee on most products. Refunds are processed only within this period and under the approved conditions listed below. Purchases made beyond the specified guarantee period will not be eligible for refunds. For any questions regarding Dasamco Corporation refunds, please visit https://dasamcollc.com/refund-policy or contact us at refund@dasamcollc.com.
This notice applies to individuals located in the EU, EEA, or the UK, supplementing the terms outlined in our general privacy statement.
Our main privacy policy was created to comply with EU GDPR transparency standards. The following additional rights apply to data subjects in these regions:
1. Right to limit processing: You may request us to temporarily halt processing of your Personal Information, either fully or for a specific function. Please note that this could prevent us from delivering certain Products or Services.
2. Right to object: You may ask us to stop processing your Personal Information. Similar limitations may apply in such cases.
3. Right to lodge a complaint: Residents of the EU, EEA, or UK may file a complaint with the relevant data protection authority if you feel your rights have been violated. We encourage you to contact us first at: support@dasamcollc.com.
For any concerns regarding data protection, you may reach out to our group Data Protection Officer at support@dasamcollc.com.
Last Updated: Jun 11,2024
In accordance with CCPA, CPRA, CalOPPA
This statement is relevant for California residents and adds to the general privacy statement terms.
This notice supplements Dasamco Corporation’ Privacy Policy for Visitors, Users, and Customers in California (“consumers” or “you”). It is issued to comply with the California Privacy Rights Act 2020 (“CPRA”) and other relevant privacy laws. Terms defined in the CPRA carry the same meaning here.
The information below relates to data collected either automatically or submitted by you when accessing our digital platforms or support channels, linked to the general privacy statement or this supplement.
Under California privacy law, we provide the following disclosures to explain our data collection and usage practices. The main Privacy Policy contains most required information; this is provided for additional clarity.
For data protection inquiries, contact our DPO at support@dasamcollc.com
As explained in our Privacy Policy, one or more of the following types of personal information may be processed by us or affiliated companies:
For further details on each category, please refer to our Privacy Policy.
|
Category |
Business Purpose |
| All categories | Hosting, processing, infrastructure, and security services to support applications and services. |
| Internet and network data | Analytics, marketing platforms, and web services. |
| Support and customer services | Help desk and customer support solutions. |
| Customer relations & mailing lists | Manage and protect your personal information, subscriptions, and notifications. |
| Business relations | CRM and mailing list management platforms. |
| Contact info | Customer support services. |
| Billing info | Payment processing. |
| Advertising & retargeting | Display ads and marketing content. |
| Affiliated companies | Data sharing with parent, subsidiaries, or affiliates to provide services. |
| Technology partners | Integrations for product functionality and widgets. |
| Cookies & online identifiers | Advertising, analytics, and service performance. |
| Legal proceedings | Compliance with laws, regulations, or government requests. |
| Mergers, sales, bankruptcy | Due diligence related to corporate changes. |
| Special cases | Fraud detection or investigation. |
Under CPRA, you have these rights:
- Categories of information collected.
- Sources of information.
- Purposes of collection.
- Third parties sharing your information.
- Specific personal information collected.
- Whether information was sold/shared for business purposes.
We do not discriminate for exercising CPRA rights, unless permitted or due to violations. This includes:
Do Not Track signals indicate you prefer no data collection. We do not currently recognize DNT browser signals.
We may update this notice at any time. Notifications will follow the mechanisms in our Privacy Policy or as legally required.
For questions regarding this notice, our privacy practices, or to exercise your California rights, contact us at support@dasamcollc.com.